Office-based businesses are a holdover from more conventional organizational structures. Even if you have an office of your own, the majority of people in decision-making positions spend more time in meetings than they do on their phones. So, who then takes care of both incoming and outgoing phone calls?
The answer to this question may be more challenging to find if you run a small business.
Virtual assistants can help with inbound calls.
Even though we live in a digital age, there is nothing like picking up the phone and calling when you are trying to make a decision. This is true for both businesses and customers. Whether you are looking for a new business to take on one of your services or trying to choose the right product, sometimes all it takes is a friendly voice to make you feel like you are making the right choice.
Hiring a virtual assistant to handle all of your incoming calls will give the impression that your business is bigger and will also give your customers the impression that your business is professional and courteous. You will not miss the opportunity to build, connect, and nurture relationships.
Your virtual assistant can answer calls and handle incoming questions, or she can just take a message and send you an email with the details. You can choose to have your VA answer all calls during office hours, or you can just have them cover the phone while you are in a meeting. You have total freedom and control.
You will always have the freedom to choose what you want your virtual assistant to do. You will also have full freedom to manage and oversee their work. This gives you the power to tell your virtual assistant how and what you want them to do for you or your business, like taking incoming calls and answering them.
More effective sales strategy: virtual assistant for outbound calls.
Entrepreneurs all over the world have been hiring virtual assistants for about three decades. At first, virtual assistants were confined to administrative and secretarial work. Every day, their job was to manage the schedule, send and answer emails, and make and take phone calls. But as the business world has changed, virtual assistants have changed to provide the services that are most needed.
In the world of marketing and sales, there is a balance between outbound and inbound that helps businesses thrive and grow. When the best inbound and outbound strategies are used together, amazing things can happen.
Your business can benefit in many ways from an outbound virtual assistant. Here are some of the tasks a virtual assistant can do with an outbound call:
- The basics of a virtual assistant for outbound sales include cold calling. In some industries like real estate, outbound calls are part of sales and marketing strategies. Commonly, an agent is expected to make at least 40 calls a day and make connections with about 15 of them. The process takes hours for outbound marketing and sales – a task a virtual assistant can handle.
- A cold pitch email is one you send to a potential client that you have never met but would love to work with. It may seem spammy, but if done correctly, this may be one of the most effective methods to market your business. An outbound virtual assistant can help you create the emails or just send you templates that have already been approved.
Your virtual assistant can call to compare prices, get quotes, find information, or answer questions. A virtual assistant can call customers back with the answers or information they need, or to call colleagues or business partners with the information they need.
Virtual Assistant for Inbound and Outbound Calls
Virtual assistants are becoming more and more popular around the world. Even more so after the pandemic, it can be hard to know which option is best for your business. Inbound and outbound virtual assistants can help your business run smoothly. They take a lot of the work off your shoulders.
In addition, looking for the right virtual assistant for your business is challenging. But the important thing is you should take enough time to choose the best option for your business.
On the other hand, if you factor in accountability and reputation, VALUE Virtual Assistants offer trustworthy and competent virtual assistants, so you can focus on your work and save time.
At VALUE Virtual Assistants, we take care of the hard-to-manage selection process and make it easy for you. All of this starts when you set up a complimentary call with us. We can help you find the best matches or meet the inbound and outbound virtual assistants we picked for you.
So, what are you waiting for? Book an appointment with us!
