The health and wellness industry has grown by leaps and bounds over the past years. People are becoming more and more interested in their health and well-being especially when the pandemic hits.
As one of the biggest and most multifaceted industries around, the healthcare industry embraces and sees the benefits of going digital. This results in more healthcare facilities and practices starting to see the value of having a medical or healthcare virtual assistant, or a VA.
When you think of healthcare, wellness, and care practitioners, virtual assistants are not the first thing that comes to mind. However, they are one of the best tools for professionals in this field. Whether you work as a chiropractor, health coach, fitness instructor, home care provider, or something else entirely, a virtual assistant is just what your business needs to grow.
Virtual assistants have proven to be the ideal option for many businesses in the health and wellness sector when it comes to optimizing their work processes and expanding their teams.
A VA for healthcare and wellness businesses?
A healthcare or telehealth virtual assistant, health virtual assistant, or medical virtual assistant is a person who helps with administrative and customer service tasks like online appointment setting, customer engagement, social media, lead generation, and more. Generally, they are your remote partners who help reduce your workload so you could focus on your bottom line.
A virtual health assistant is a great way to add to your in-house medical team without breaking the bank. With a healthcare VA, you and your in-house team can spend less time on repetitive yet tedious administrative tasks and more time on what matters – which is providing your patients the best care and medical services.
A virtual assistant in healthcare can make a huge difference in the overall experience of your patients, even if you work from home. Some telehealth VAs can get your customers’ attention by answering their questions or offering to help them without being asked. A healthcare virtual assistant who works from home can also take some of the work off of your in-house staff, so patients will have to wait much less.
Some healthcare VAs have also worked as nurses and have been trained. Nurses who work as healthcare virtual assistants can help medical professionals even more by doing specialized tasks like live in-room charting or medical transcription because they have a medical background.
Here are just a few of the benefits that a virtual assistant may do for a business owner in the health and wellness industry:
Get help with administrative tasks and save time.
Think about how much time you spend each week doing paperwork and other administrative tasks. Now, think about how much more time you would have if you had a healthcare virtual assistant to help you with these tasks. Administrative tasks can take up a lot of time and this type of task does not end. A healthcare virtual assistant can do things like send out invoices, complete payroll, and manage email. So, you can focus on other parts of your business, like meeting with patients in person or taking on new ones. Think about how much time you could save if you had a healthcare virtual assistant to help you with administrative, marketing, or small medical tasks when you needed one.
Reduce your overhead costs.
Hiring a healthcare virtual assistant to work for your healthcare business can save you time and money. Healthcare and medical professionals are expensive – especially after the COVID-19 outbreak. It costs a lot to hire a medical assistant in-house or to find multiple healthcare workers to do these time-consuming jobs. Hire an experienced healthcare virtual assistant who loves to help people. This will not only save you time and money, but can help build relationships with both your existing and potential clients.
Virtual assistants are efficient and effective.
One of the best things about delegating tasks to your virtual assistant for your healthcare business is that it will make your business run more efficiently as a whole. You can be sure that your VA knows what they are doing if you hire a member of your healthcare team who has already worked as a VA. Having an assistant to help with organization and administrative tasks also gives you more time to do what you do best, like taking care of patients and generating sales.
A bilingual virtual assistant can support more patients.
Lastly, your healthcare business would benefit from having a virtual assistant who communicates more than one language. A bilingual virtual assistant can help your business expand its market. You can help more patients with a bilingual VA on your team.
Healthcare VAs, Telehealth, and COVID-19
Because of the COVID-19 pandemic, many practices and health care facilities found ways to adapt and adjust to the safety restriction, putting the spotlight on virtual healthcare. Because of the COVID-19 pandemic, more medical and healthcare practices have been setting up telehealth systems and eHealth plans so they can continue to give their patients the care they need. If you want to set up your virtual healthcare system, it’s best to add a telehealth virtual assistant to the mix.
Hire a VALUE Virtual Assistant
When hiring a healthcare virtual assistant, attention to details is an important skill to consider. Medical information is delicate, and a tiny error may be costly or even deadly. This is why it is crucial to hire a qualified virtual assistant. Even if a VA has no medical education or practice experience, they may still be helpful if they are attentive, proactive, trainable, and efficient.
Are you ready to hire a healthcare virtual assistant? Book a free consultation with us.
