Privacy Policy
Privacy Policy
This Privacy Policy explains how VALUE Virtual Assistants collect, protect, use, and share information of our clients, candidates and virtual assistants when they avail of our services, apply for a job opening and work with VALUE Virtual Assistants. This privacy policy applies to all services offered by the VALUE Virtual Assistants.
Personal Information from Clients, Candidates and Virtual Assistants
VALUE Virtual Assistants may collect personal identification information from our clients, candidates and virtual assistants in a variety of ways, including, but not limited to, when our clients, candidates and virtual assistants use inquiry form on our website, emails sent to a value domain, and any in connection with our services, features or resources VALUE Virtual Assistants makes available.
- VALUE Virtual Assistants will only collect personal information from our clients, candidates and virtual assistants only if they voluntarily submit such information to us.
- Our clients, candidates and virtual assistants can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
Depending on the circumstances, VALUE Virtual Assistants may collect, store, and use the following categories of personal information about our candidates and virtual assistants:
- Personal contact details such as name, title, addresses, telephone numbers, and email addresses.
- Date of birth.
- Gender.
- Marital status.
- Emergency contact information.
- Bank account details, payroll records and tax status information.
- Salary and benefits information.
- Start date(s) of job roles.
- Location of employment or workplace.
- Copy of identity documents, such as passport, driving licence.
- Recruitment information (including copies of right to work documentation, references and other information included in a CV or cover letter or as part of the application process).
- Employment records (including job titles, work history, working hours, training records and professional memberships).
- Salary/payments history.
- Performance information.
- Disciplinary and grievance information.
- Information obtained through electronic means such as telephone recordings, email usage data, and internet usage data.
- Information about your use of our information and communications systems.
- Photographs.
We may also collect, store and use the following “special categories” of more sensitive personal information:
- Information about your health relevant to your work, including, for example, any medical condition, health and sickness records.
- Information about criminal convictions and offences as part of a recruitment process.
How VALUE Virtual Assistants use collected information
VALUE Virtual Assistants may collect and use our client’s, candidates and virtual assistants personal information for the following purposes:
1. To improve customer service
- Information our clients, candidates and virtual assistants provide helps us respond to our client’s, candidates, and virtual assistants’ customer service requests and support needs more efficiently.
2. To send emails
- VALUE Virtual Assistants may use collected information to send our clients, candidate and virtual assistants information and updates pertaining to their service order, application or Job status updates. It may also be used to respond to their inquiries, questions, and/or other requests.
VALUE Virtual Assistants does not sell, trade, or rent our clients, candidates and virtual assistants personal information to others. VALUE Virtual Assistants may share generic aggregated demographic information not linked to any personal identification information with our business partners, trusted affiliates and advertisers for the purposes outlined above.
How VALUE Virtual Assistants protect our client’s, candidates and virtual assistants’ information
VALUE Virtual Assistants adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of our clients, candidates and virtual assistants personal information such as name, transaction information and data stored on our secured drive.
Our client’s, candidates and virtual assistants’ acceptance of these terms
Our clients acknowledge and agree that it is our client’s responsibility to review this privacy policy periodically and become aware of modifications. By signing the agreements, and sending personal information to VALUE Virtual Assistants, our clients, candidates and virtual assistants’ signifies their acceptance of this policy.
If our clients, candidate and virtual assistants do not agree to this policy, they can terminate the agreement, or application immediately. Our clients, candidate and virtual assistants continued use of the services VALUE Virtual Assistants provides following the posting of changes to this policy will be deemed by the client, candidates and virtual assistants acceptance of those changes.
